Last update: November 27, 2025
1. Data Controller
The controller of personal data processed via the website and Platform is:
Megalopole SRL
rue Sanson 4, 5310 Longchamps, Belgium
BCE n°0480 043 003
info@megalopole.com
2. Categories of Data Collected
We may collect and process in particular:
- Identification data: name, surname, company, role, VAT / registration number.
- Contact data: email address, phone number, postal address.
- Account data: login, password (hashed), preferences.
- Transaction data: service purchased, invoice details, payment status (no full payment card data is stored on our servers).
- Technical data: IP address, browser type, device information, log data.
- Cookies and similar technologies, as described in our cookie information banner or policy.
3. Purposes and Legal Bases
We process data for the following purposes:
- Account creation and management (performance of a contract).
- Provision of services and customer support (performance of a contract).
- Billing, accounting and legal compliance (legal obligations).
- Security, fraud prevention and abuse monitoring (legitimate interest).
- Service improvement and statistics (legitimate interest, with minimisation).
- Marketing communications to professional users (legitimate interest or consent, depending on the channel and applicable law).
You may object to marketing communications at any time by using the unsubscribe link or contacting us.
4. Data Retention
Data is retained only for as long as necessary for the purposes described above, including legal-obligation periods (e.g., accounting retention) and applicable limitation periods.
5. Data Sharing and Transfers
We may share data with:
- Technical and hosting providers (including OVH) and other subcontractors strictly necessary for operating the Platform.
- Professional advisers (lawyers, accountants) where needed.
- Authorities or courts where legally required.
We do not sell personal data. Where data is transferred outside the European Economic Area, appropriate safeguards are implemented (such as standard contractual clauses, where applicable).
6. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure, taking into account the risks and the state of the art.
7. Your Rights
In accordance with the GDPR, you have the following rights (subject to conditions):
- Right of access to your data.
- Right to rectification of inaccurate data.
- Right to erasure (“right to be forgotten“).
- Right to restriction of processing.
- Right to data portability (where applicable).
- Right to object to processing based on our legitimate interest or to direct marketing.
To exercise these rights, contact us at info@megalopole.com, with proof of identity if required.
You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version is always available on the website, with the date of last update.
